The services provided by Directorate of Information and Communication Technology, Sarail, Brahmanbaria in extension of Information Technology are as follows:
Provide necessary assistance in inspection and maintenance of Sheikh Russell Digital Labs;
Visiting the ICT Club formed at Sheikh Russell Digital Lab;
Provide necessary assistance in inspection and maintenance of Union, Municipal and Upazila Digital Centers;
Participation and presentation of opinions in the ICT committee of the upazila;
Participation in Upazila Innovation Committees, providing technical support and presenting opinions;
Providing technical assistance in maintenance of ICT equipment installed by ICT Division in all departments;
Providing technical training and information uploading assistance in updating all departmental and union web portals;
Providing basic ICT training and technical support to all government department officials and employees;
Providing e-filing training and implementation support to officers/employees of government departments;
Providing technical opinion as a member of procurement committee of various departments in procurement of ICT equipment;
Providing capacity building training to Unions, Municipalities and entrepreneurs of Digital Centers with a view to strengthening and sustaining Digital Centers;
Providing training to teachers in educational institutions to manage multimedia classrooms and create digital content;
conducting video conferences and providing technical support;
Participation in various fairs including Development Fair, Internet Fair, Digital Fair and celebration of ICT Day;
Providing assistance in increasing the use of ICT to provide services at the doorsteps of the people at the grass root level;
Carrying out the duties of administrative and finance officer as head of department;
Providing technical assistance in setting up and managing free Wi-Fi zones;
Carrying out the responsibility of selecting, monitoring and mentoring trainees for various trainings under the Learning and Earning project;
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS